What is Family DOORS Everyday?

Family DOORS Everyday is a free, digital version of the Detection of Overall Risk Screen (DOORS) screening tool. Learn more about the DOORS screening tool.

Who can use Family DOORS Everyday?

Family DOORS Everyday is intended for use by registered practitioners working in helping professions, including but not limited to Family law practitioners, Counsellors, Psychologists, Social workers. Please see the DOORS FAQ for more information about the framework and how to use it in practice.

How does Family DOORS Everyday work?
  1. Practitioner Initiates Screening: Practitioners, counsellors and other helping professionals use Family DOORS Everyday to send a screening link to their client’s email address.
  2. Client Completes Screening: The client clicks the link to be guided through a series of questions related to various risk factors to their safety and wellbeing.
  3. Practitioner Receives Results: Once the client completes the screening, the practitioner receives both the DOORS 1(the clients results) and DOORS 2 (the aide memoire designed to provide guidance in practice) directly in their email.
How do I register to use Family DOORS Everyday?
  1. Create an Account (one time): Go to the Family DOORS Everyday and register for a unique practitioner ID using your practice email address and name.
  2. Confirmation Email: You’ll receive a confirmation email with a unique Practitioner ID and link to the login page where you can begin sending DOORS to your clients
  3. Save Your ID: Keep this Practitioner ID safe, as you’ll need it to log in to Family DOORS Everyday and send DOORS to your clients.
What if I forget my Practitioner ID?

If you misplace your ID or are no longer able to access Family DOORS Everyday, please re-register using the same name and email. You will be resent your ID.

Is Family DOORS Everyday confidential?

Family DOORS Everyday is designed to prioritize the confidentiality of client information. We do not store any client data within the tool. All data entered during the screening process is processed and deleted immediately after the screening is completed. This ensures maximum data security and privacy for both practitioners and clients.

Is Family DOORS Everyday secure?

Family DOORS Everyday prioritizes data security. The tool is designed to protect the privacy of both practitioners and clients. All data is handled securely, and we adhere to strict data protection standards.

How does Family DOORS Everyday protect my client's privacy?

We prioritize data security and have implemented robust measures to protect client information. All client data is processed and deleted immediately after the screening is completed.

Can I access previous screening results using Family DOORS Everyday?

Due to data security and privacy considerations, we do not store historical data from previous screenings. As such, we recommend documenting and storing results for your records.

Can I export data from Family DOORS Everyday?

No, client data is not stored within the tool. Results are sent directly to the practitioner and then deleted from the system to ensure maximum data security.

What is the DOORS definition of family violence?

If you delete the email containing your client’s DOORS 1 and 2 results, you won’t be able to access them again.

Once the results are sent to your email, it’s essential to save them for future reference. We recommend creating a system to organise and store these results for easy access.

What if I encounter technical difficulties with Family DOORS Everyday?

If you encounter any technical problems, please consult these frequently asked questions or contact your IT department for assistance. We do not provide direct technical support for the Family DOORS Everyday.

Can I customize Family DOORS Everyday to fit my specific needs?

While the tool is designed to be flexible and adaptable, it is not customizable. Should you wish to create your own digital version of the DOORS, please seek express written permission of the author. Please see the Family DOORS Terms of Us.

Will Family DOORS Everyday be updated in the future?

We are committed to continuously improving the tool. Updates may be released periodically to add new features, enhance functionality, or address any issues.

Is there a cost associated with using Family DOORS Everyday?

Family DOORS Everyday is a free online tool. There are no hidden costs or fees associated with its use.

Is Family DOORS Everyday compatible with different devices and browsers?

The tool is designed to be compatible with most modern browsers and devices. However, for the best experience, it’s recommended to use an up-to-date browser and device.

Can I use Family DOORS Everyday on my mobile device?

Yes, Family DOORS Everyday is designed to be mobile-friendly and can be accessed on smartphones and tablets as well as computers. Clients will also be able to complete their questionnaire using their own mobile device.

Is there training available for practitioners using Family DOORS Everyday?

No, the Family DOORS Everyday is a web form designed to be self-service and self-explanatory. There is no training for the use of the FDE web form. However, there are two training programs available to assist you to use the DOORS Framework in everyday practice.

Is there a limit to how many unique client links I can send?

Yes, there is a daily limit of 10 unique client links that can be sent from your account per day. This limit is in place to prevent overuse and ensure the FDE remains accessible for all practitioners.

Family DOORS Everyday is a free tool designed for small-scale usage, primarily by sole practitioners. Due to system limitations, excessive usage will impact the performance of the tool for all users.

We encourage organisations to use Family DOORS Everyday as a pilot or proof-of-concept to explore the benefits of digital screening and to assess its suitability for their specific needs. Based on these findings, organisations are welcome to digitalise the DOORS tailored to their practices and business processes.

What if the client did not receive the link?

If the client hasn’t received the screening link, please follow these steps:

  1. Confirm Email Address: Double-check the client’s email address for accuracy.
  2. Check Junk and Spam Folders: Ask the client to search their email inbox, including Junk, Spam, and Other folders.
  3. Resend Link: If the link is still not found, send a new link to the client’s email address.
  4. Alternative Contact: If the client is still unable to access the link, consider providing an alternative method for completing the screening, such as a paper-based version or scheduling a face-to-face session.
What happens if my client doesn't complete their screening?

Unfortunately, there is no automatic save feature in Family DOORS Everyday. If a client doesn’t complete the screening in one session, they will need to start over from the beginning when they return.

When does the unique client link expire?

The unique client link generated for each screening typically expires after 14 calendar days. If a client doesn’t complete the screening within this timeframe, the link will become invalid.

In such cases, the practitioner should resend a new link to the client’s email address. This will generate a fresh link that the client can use to complete the screening.

Is Family DOORS Everyday difficult to use?

The web form is designed to be user-friendly, with clear instructions and a simple interface.

Do I or my client(s) need technical skills to use Family DOORS Everyday?

No, the web form is easy to use and does not require any advanced technical knowledge.

Will clients completing the DOORS questionairre need to access the new app?

No, clients do not need access to the app. Clients will be sent a link to their DOORS questionnaire once initiated by their practitioner, through the new platform which they will be able to complete immediatley from any device.

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