How clients feel about ‘being screened’ for risks
Clients typically register their details before using a service – the ubiquitous ‘paperwork’. But what if registration also involves being screened for safety risks in families like domestic violence or suicide? How do clients feel about doing paperwork then?
‘Not too bothered’, according to a sample of 134 clients at community services agency Relationships Australia SA who had just completed a form screening for risk in families before seeing a practitioner. The study, presented at the inaugural Stop Domestic Violence Conference in Canberra, found 94.3% of clients agreed doing the ‘paperwork’ was a benefit to themselves and 92.6% saw the paperwork as helpful to their practitioner…